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Corrections to the list are the most useful thing you can send. Tell us the casino, the field, and what it should say.
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What we can and cannot do
Before you write
We can correct a figure, explain how a rating was reached, and point you at a casino’s current terms.
We cannot recover a locked account, chase a payout, reverse a verification decision or step into a dispute. We have no relationship with any casino that would give us standing to try. Those go to the casino’s own support, and if that fails, to your state consumer protection office.
If you are writing because play has stopped being fun, the National Problem Gambling Helpline is 1-800-522-4700, free, confidential, and open every hour of every day.